We regularly ask our clients how they think we have performed and use this valuable feedback in adapting and further enhancing our service to you.
Edison Ford are extremely professional, helpful and a pleasure to work with. Finding tenants for my house was quick, efficient and painless and I feel safe in the knowledge that my property is in safe hands while I am abroad.
I’ve just completed the sale of a property through Edison Ford Property and can honestly say that the whole process was managed superbly by them. I had just the right amount of contact with them during the process but was aware that if I needed more support then they were there to give it. The whole sale process was smooth and as stress free as a house sale can ever be!
This estate agent was absolutely smashing. They were very approachable and professional, excellent service, always contactable and very prompt with any required enquiries. Marketing was of a high standard and sold within 24 hours of going live on the internet. Their guidance was invaluable. Would definitely recommend to anyone, thankyou Tanya and the team.
Edison Ford were the best and so very professional from Day 1. They sold all 14 flats, so completed the complete development and we achieved the price we wanted. Their attention to detail was first class, with a very professional brochure, with good pictures and local fans, We were updated on weekly basis, and were very happy with their service. They were very professional and their advice was always good.
Throughout the sale of my house, the team at Edison Ford were proactive and pleasant. Tanya, in particular, made a point of chasing up solicitors and agents to ensure the sale went through quickly. I would definitely recommend them to a prospective house seller.
Edison Ford and Tanya in particular were absolutely brilliant from beginning to end. Great rates, great photos, great advice, responsive, professional, and a pleasure to do business with. Can’t recommend them highly enough!
After returning to the UK from Australia we continued to look for a home across Yate and Chipping Sodbury. We had viewed numerous homes through various estate agents problems that we found were: Estate agents on their mobile phones, becoming to pushy, relaying to us incorrect information and not returning calls. As we started to think of an entirety in rental accommodation we tried one more estate agent. Edison Ford. The difference was remarkable; polite, quick to answer all calls, contacting the vendor and asking questions and not pushy at all. The purchase went without a hitch and they also offered a property maintenance manager to help me assemble the furniture if need be. Would I recommend to buy or sell a home, yes. This is the only estate agent within this area I would recommend.
We purchased our house in Yate through Edison Ford and Tanya Burrows was amazing. Whenever there was a blockage in the chain she was on to it like a Rottweiler, and as our solicitor said “I am glad she is with us, because I wouldn’t want to be against her.”. Having successfully moved, we are very grateful for all her hard work, both during and after the sale.
I have been very happy with Edison Ford’s service both as a management company and especially as the Estate agent selling my property. They have conducted business in a friendly and very professional manner keeping me informed of all developments along the way.
Tanya went over and above her call of duty for us, she was always contactable and kept us updated frequently. This was the first time we had dealt with selling a property she was a pleasure to work with.
I have rented a house from Edison Ford for four years now, any problems their maintenanc
e team always comes out and fixes them really quickly. I recently had a rotting gate and fence panels – they have replaced the whole lot with really good quality fencing which has made my garden look great and will last a really long time, thank you guys you are the best, as always.
Edison Ford has sourced very suitable tenants in the past and Edison Ford are very thorough in checking potential tenant’s creditworthiness and references. To date, I have been very impressed with the expertise in marketing, professionalism and attention to detail, not least the maintenance and awareness of the requirements of the tenants.
Edison Ford and their colleagues show due diligence in managing the accountancy associated with the full management of my property and keep me documented on a regular basis and on all financial matters while I am both home and overseas.
Therefore, I have no hesitation in recommending Kathy Pritchard and her colleagues to Edison Ford as the best managing and letting agency that I have had the pleasure of working with.
Mr P Gorman
We have just completed the sale of our property which was being handled by Tanya. The property which had been on with another agent was proving difficult to sell through an altering market and the fact that the overall condition whilst being sound, did not attract the buyers who could go that little bit higher in their finances. Tanya took the time and trouble to market the property on the basis that with a little outlay, the property would pay dividends. Tanya is tenacious, enthusiastic and relentless in her approach to selling and I firmly believe that if she had not handled the sale, we would still be looking for a purchaser.
Thanks for the update Megan, you’ve been fantastic since we started the moving process and are a credit to Edison Ford.
Thank you so much for all of your help so far. I had meant to say to you yesterday that the customer service myself and Jordan have received from yourself and indeed any of the team we have spoken to has been wonderful. Over the past couple of months we had viewed a few different properties and dealt with a few different estate agents, all of which had little to no interest actually being helping or indeed friendly. So we are very grateful that you have all been so lovely.
We just wanted to say a huge thank you to Tanya, Mike, Becky and Brett for all your help over the last few weeks. You made everything so easy (despite all the horror stories our friends told us!).
Anna Rose and James Curry
We would have no hesitation to recommend any of our friends/family to your estate agency. We have received an excellent service from all staff members at Station Road. From day 1 you have been very helpful, if you say you will call back, you always do, and we have had no to cause to chase as you’ve always fulfilled as promised. We have had a difficult time with the property we are purchasing and you have helped in this also. In particular, we have dealt with Ryan and Steve Fitt who have both given excellent services. Our solicitor also commented to us that on the occasions he has rang the office, they have been most helpful, unlike other agents he has experienced. If we were to ever move in the future, we would certainly use your services again.
Happy will all assistance over two year leasing arrangements plus, very pleased with the speedy sale process – trusting all went well for purchase.
Mr W L Pollintine
I was really happy with the helpful, prompt efficient services received from start to finish – just a shame the stress caused by Convey Law overshadowed that a lot of the time, making the process take a lot longer than it should have done.
I was particularly appreciative of the regular contact & friendliness from Kimberley in the latter stages – knowing she was on the case helped me stay sane!
Should we ever move again, I wouldn′t hesitate to use you again.
The staff of Edison Ford did a great job and provided an excellent service in the sale of my property. In particular, Steve communicated with all parties in a timeless and dedicated way during the closing stages of the sale. In the last couple of days he worked to make it happen!
Mr & Mrs Davies
I was renting my property through Edison Ford while living in the US for ten years, and it was consistently rented pretty much all of that time and also Edison Ford dealt with most maintenance issues without me being involved and got my approval for any large maintenance activities. This was a great of hands-off renting from my point of view!
I am happy to provide a reference for Edison Ford Property Management who I have used over a number of years in relation to property management. I have found them to be most helpful and efficient and would not hesitate to recommend them in this regard.
Edison Ford offered a professional service from start to finish at a realistic price. Included a wide range of advertising which helped to achieve a speed and smooth sale of my property.
Thank goodness you were there to sort out what turned out to be the most difficult of all conveyancing, we appreciate you were doing what was not in fact anything to do with your side of the deal, and that you gave us all the support as a highly professional body of staff as we found you all to be, as a matter of course.
We cannot speak highly enough of you as a team, and would like to take this opportunity to thank you one and all. We couldn′t have made it without you.
Cynthia David Steve & Jo Hiscox
Thank you for the professional service provided by all at Edison Ford, the level of service experienced was very satisfactory, from the initial contact through to completion.
I was impressed with the take up of viewings as soon as the property was put onto the market. And even more impressed when a little over two weeks later there was an offer for my home for a price that was above my expectations!
Happy new year to you and all at Edison Ford and thank you for your friendly service during our first year as landlords, you have personally been both professional and very helpful.
Mr & Mrs Whittaker
The staff were helpful, proactive and pleasant. If they said they would phone they did. They were reliable and efficient.
We used Edison Ford to sell a property which was located some distance from the family. Edison Ford did all the viewings & communicated back to me via phone/email to prevent my elderly mother having to deal with it. Edison Ford were excellent. We were very satisfied with the service we received from Edison Ford and could not fault any aspect of the service. From Start to finish I always found the staff to be both helpful and polite unlike some other agents here in Birmingham.
Edison Ford both sold our house and instructed the house we were buying. Their service on both were excellent throughout the process. Our chain was slightly complicated, but everyone at Edison Ford did their best to keep things moving. They remained professional through the process. I would happily use again.
Mr & Mrs Ashfield
Edison Ford offer sound advice and a personal friendly service. This helps build a sense of trust. We really appreciate all your hard work, especially with getting a price above our expectations and the fact that you were putting in extra effort that you shouldn’t have been, to get the solicitors to wake up and do their job.
Mrs & Mr Elsbury
Contacted you following an internet search of local providers, went with you based on professional approach, experience during the visit and obviously competitive pricing. Did a fantastic and professional job and got me the best possible outcome in the circumstances.
When Mike came to value the house, he was very helpful. He didn’t tell us a load of technical jargon, he explained everything in plain English. The service we received was excellent from start to finish. I would especially like to thank Kim for all her hard work and for coming in on her day off to resolve issues. You all made a very difficult job a lot easier for me and my family.
I was more than satisfied with the service I received. My original sale fell through and the team at Edison Ford were very empathetic to my need of a quick sale so as not to let the chain break down completely. A second sale was quickly achieved and they kept in regular contact and informed me of any relevant situations, making sure the sale went through as smoothly as possible. Job well done! Thank you all
So happy with the service I have received and thanks to the team I have a new home to move into from June. They treated me as an individual rather than being categorised and have given me a chance. Thanks all.
Sold my house within a couple of days as Edison Ford already had a first-time buyer lined up looking for a property just like mine. My price expectation was exceeded. Since accepting my offer, Kim has been an invaluable help in assisting with my purchase through another local agent. She has gone above and beyond the call of duty, chasing other agents to try and move the chain along, liaising with the agent I am buying with when I was too stressed too, offering a sympathetic ear, advice, and backing me up when a had a major problem with said agent. She’s an absolute star, fantastic at her job and always friendly and personable. If only all estate agents could be like her! Another mention for the maintenance team who called round to the house I am buying to offer their opinion on the condition of the guttering, completely free of charge. Great service all round. Thanks, Edison Ford!
I embarked on selling my home with a reputable agent. Although this agent was professional the feedback I was receiving from viewings was very vanilla and didn’t allow for any informed change in direction. The whole process seemed to rely on the number of hits on websites, conversion rates etc. no real art of selling. Pot luck. As time went on the interest in my property from the agency seemed to diminish rapidly. I felt powerless.
I took the decision to change agency by inviting 3 agents to tender. Edison Ford were a couple of levels against its closest rival (the other one shouldn’t have bothered – they were embarrassingly bad).
Mike Ford, the founder, gave me straight feedback on the condition of my house with a few cost effective tips to improve the chances of selling. Additionally, Mike also had a selling and pricing strategy. He had performed thorough research of the area to overcome any objections around the use of the land behind my home.
Tony executed the selling strategy. Within weeks the viewing rate had increased rapidly and before very long I had received at least two offers that were above the asking price.
After accepting the offers the process to completion was managed by Kim. Kim was excellent. Kim kept me informed on a weekly basis of any developments in the entire chain. This communication was very reassuring especially in what is s stressful process for anyone.
I would happily recommend Edison Ford to anyone selling their home. The entire focus is on the customer needs. A very rare value in the estate agency world.
I would recommend Edison Ford to friends and family. I was able to contact the team via telephone or email and always got a response. Nothing was too much trouble and they kept me in the loop at all times. The sale of my property was hassle free.
The Solicitors that were recommended were also excellent. I opted for the electronic system, so was hassle free as all I needed to do was upload all the relevant paperwork that I was asked to supply.
I was very impressed with the advertising and the options / help given to me with renting and selling advice. They managed to get my house rented in the time scale given and then when it was time to sell they did so extremely quickly with the best price possible.
I would like to express my thanks to the team for all the assistance they gave and professionalism they showed whilst selling the house. They were always very polite and friendly as well as patient! The regular contact and communication from Edison Ford made the experience easier than it would otherwise have been.
Christine Le grand
The service that Edison Ford provided was second to none and they were very conscientious throughout the process. It was handled efficiently and tactfully as this was the estate of my deceased Mother.
Mr J Brain and Mrs B Seymour-Williams